Last updated: 2026. This policy explains what personal data we collect when you use our website or contact us, and how we use it.
Who we are
Top Tier Contractors Ltd, Hornchurch, Essex — serving London & Essex, mainly East London. To exercise any of your data rights, contact us at info@toptiercontractors.co.uk or call +44 7474 127273.
What we collect
When you submit our enquiry form we collect your name, phone number and the details of your project. We use this information solely to respond to your enquiry and to provide quotes and updates about your project.
How we use your data
We use your details to contact you about your enquiry, to schedule visits and quotes, and — where you have agreed — to send you messages about your project. We do not sell your data or pass it to third parties for marketing.
Retention and security
Enquiry details are kept only as long as needed to handle your enquiry and any resulting project, then deleted. Access to enquiry records is limited to our team.
Your rights
You may request a copy of the personal data we hold about you, ask us to correct or delete it, or withdraw consent at any time by contacting info@toptiercontractors.co.uk.
Cookies
We use only essential cookies and privacy-enhanced YouTube embeds. No advertising or tracking cookies are set by this website.